The podcast ‘The value of talking to your people, and engaging with their feedback’ originally appeared on Multisite Masters.
Julia Murrell has spent the large part of her career to date, working for some of the UK’s best-loved Hotel brands. Julia currently heads-up the People and Development department at Firmdale Hotels, the owners of The Soho Hotel and Charlotte Street Hotel in London, amongst others.
During the interview Julia talks about the dedicated “Employee Engagement Week” which her team recently ran at Firmdale. The event was a huge success and has already had some very significant impact on their people and the business as a whole, as Julia describes.
With new sites recently opening in New York, Julia and her team have a huge amount to do and look forward to in the coming year. Julia shares with us some of the changes she’s implementing at Firmdale this year and some insight into just how she intends to maintain and build upon their own Great Place to Work.