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Purple Breakfast Club – Summary of Outcomes

On 3rd October, at an exclusive event for the C-Suite, business owners and investors within the hospitality space, an exclusive audience of 30 of hospitality’s ‘great and good’ gathered to debate:   PUTTING PEOPLE FIRST - YOUR BEST BUSINESS MOVE   Richard Branson’s been saying it for years, Luke Johnson wrote about it in The Times. So why isn’t every board putting people at the top of the agenda?   PANEL: TIM KIDD, MD, Kantar Worldpanel, Europe and US - placed 5th in The Glassdoor Top 50 most people-centric CEOs (ahead of Mark Zuckerberg, Rob Papps, Tim Cook) KIERAN LAWTON, [...]

2018-10-10T11:15:40+00:00 October 10th, 2018|

The Ultimate employee engagement score (a three minute ‘how to’ read)

Service businesses are worrying about candidate shortages, labour turnover and how they're going to fuel profitability and growth with such a shortfall of people. It’s clear that employee engagement drives customer satisfaction, which, in turn, impacts bottom line profits. There is also a clear correlation between managerial effectiveness and engagement levels, which goes on to impact the retention and morale of existing teams and, therefore, a company's ability to attract great people. By optimising people practices, leadership capability and accountability for engagement, together with clear ‘people KPIs’, the value add from your people is very likely to increase exponentially. However, [...]

2018-09-19T11:31:01+00:00 September 19th, 2018|

Change series blog (6): The Role of Leadership in Change (a three minute read)

By Jane Sunley, Author + Founder of Purple Cubed Leadership isn’t just about the inspirational and visionary CEO; it’s about everyone. To the person on the front line, their line manager is the leader, exemplifying what the company is all about. Therefore to have at shot at handling change successfully, organisations must create highly engaged leaders at all levels. The middle management layer is critical – it can form your most active conduit, or it can become your greatest barrier.  Imagine a team leader who articulates, transparently and in a supportive, positive way versus one who is full of doubt [...]

2018-08-02T11:49:08+00:00 August 2nd, 2018|

Change series (#4) Why employers must change their attitudes to mental health at work (a three-minute read)

By Jane Sunley, Author + Founder of Purple Cubed According to a study by Deloitte, poor mental health costs employers between £33bn and £42blth every year, with an annual cost to the UK economy of between £74bn and £99bn. Yet even today employers who proactively support mental at work are in a minority – this must change. ‘Thriving at Work’, the Stevenson/Farmer review of mental health and employment sets out what employers can do to better support all employees, including those with mental health problems, to remain in and thrive at work. Deloitte’s analysis shows that investments made in [...]

2018-07-26T17:25:10+00:00 July 26th, 2018|

360 review – why you should proceed with caution (a three minute read)

By Jane Sunley, Author + Founder of Purple Cubed For some reason we’ve been experiencing an increase in requests to facilitate 360-degree review. This form of employee feedback provides a holistic view of an individual through feedback (normally given anonymously) from his or her manager, peers and direct reports, and sometimes external sources such as clients or suppliers. In an age of transparency where trust and openness are key, we’re not fans. People should be learning how to be honest and open with each other on an ongoing basis and operating in a culture and environment where that is [...]

2018-07-20T15:40:41+00:00 July 20th, 2018|

First impressions count

Organisations spend lots of time and money on tools to help them select and recruit the right person. However, unless the new starter is integrated into the workplace then these efforts could well be wasted. An engaging and thorough Induction (onboarding) is a must. This time is crucial and is often the most lasting impression the employee is going to have of the organisation. A good induction has a major impact on retention with many people deciding within the first 100 days if they are going to stay long term or they’re already planning their exit to leave you. [...]

2018-07-17T11:32:50+00:00 July 17th, 2018|

How generation pause is affecting careers (a three minute read)

By Jane Sunley, Author + Founder of Purple Cubed Mentoring young people, I’m observing first-hand the consequences of ‘early generation pause’. Generation pause is a buzz phrase to describe how, for today’s young adults, rites of passage and major life events are put on hold. Typically, the term refers to personal events such as leaving home. For example, one in four young adults (aged between 25 and 34) live in the family home; that’s a 23% increase in 20 years (ONS). One in ten believe they may never be able to afford to marry. A quarter of those aged [...]

2018-07-10T10:49:01+00:00 July 5th, 2018|

THE CHANGE SERIES: A change of approach-a three-minute read

Over the years, we’ve commented on transactional versus transformational HR. In the same vein, there are transactional versus transformational organisations, with their respective transactional versus transformational leadership. The transactional companies are doing thing right (playing to the rules, following convention, concerned with process and avoiding risk), whereas the transformers are doing the right things, tackling change head on and embracing creativity, talking calculated risks and, in general, allowing people to try things out in order to innovate. In the past business was, in the main, transactional; leadership was autocratic, traditional in structure, hierarchical. Now the world has changed; life [...]

2018-06-22T17:16:27+00:00 June 22nd, 2018|

Organisations with strong and transparent cultures perform better

Having clearly-defined and communicated values helps companies attract and develop key talent Companies with strong cultures perform better, a study from Mercer has revealed. In research seen exclusively by HR magazine, Mercer analysed Glassdoor feedback from 75,000 current and former employees who were asked to rate their employer’s culture from one to five. Businesses that scored highly tended to be team-orientated and stand by their values. Firms with a ‘great’ culture had a total shareholder return (TSR) outperformance median of 3%; companies rated ‘bad’ for culture had a TSR outperformance of -11%. The research found that while company culture can create [...]

2018-05-08T16:51:55+00:00 April 10th, 2018|

How to… harness change successfully

The article 'How to harness change successfully' originally appeared in the Caterer With the economy in a state of great uncertainty and volatility, being able to adapt your business model and change your practices is vital, says Jane Sunley at employee engagement consultancy Purple Cubed In the ‘good old days’ you could line up your people, tell them how it was going to be and they’d go off and deliver it. But things have altered. Much is changing right now – you only have to look at some of the high street hospitality businesses to see that. Many businesses [...]

2018-05-08T16:50:19+00:00 April 3rd, 2018|