How the power of the people could help the hospitality high street

A three-minute read by Jane Sunley, Author and Founder Purple Cubed. The hospitality industry lets out a collective sigh every time the news breaks that another high street restaurant chain is in crisis.  So why are some businesses, such as Honest Burgers, in double-digit growth whilst others are entering into CVAs? There are countless reasons, many of them economic, and getting the right product is clearly absolutely crucial. However, some of them are people related and that’s what I’ll address here. Put simply, the world has changed and continues to change at an unprecedented pace yet according to the [...]

2019-07-05T11:22:38+01:00 July 5th, 2019|

Be more family: why we love family businesses – and what you can learn from them

A five-minute read by Jane Sunley, business author and Founder, Purple Cubed. In between a corporate operational career and setting up Purple Cubed, for a number of years, I was MD of a family business. For the majority of that time I was the only non-family member on a board consisting of a Chairman (Dad), sibling CEO and non-executive directors, and me. Most days I loved it, some days not so much. However, I did learn a lot about the discipline of doing what it takes to make things work, about authenticity, about building trust and the importance of [...]

2019-06-18T11:08:22+01:00 June 18th, 2019|

Does your workplace reality live up to the hype? How to boost the likelihood of attracting and retaining the right people

By business author and Purple Cubed founder, Jane Sunley One day, an HR manager (HRM) tragically passed away. When he reached the pearly gates, he found that heaven was overcrowded. Saint Peter suggested give hell a try for a day. The HRM stepped off the downward escalator into a beautiful garden, with choirs singing, bountiful food and drink and happy, welcoming people. Having enjoyed a great day, before he knew it, it was time to leave.  Arriving back at the gates of a, still congested, heaven, the HRM elected to spend eternity in hell. However, when he returned, he [...]

2019-05-28T15:48:09+01:00 May 28th, 2019|

Toxic bosses – how to consign workplace bullying to the last century (a three minute read)

By business author and Purple Cubed founder, Jane Sunley Ever since I wrote this viewpoint about a grad’s experience of an organisation’s misguided recruitment process, I’ve been hearing from other young people starting out in the world of work. Whilst there are many excellent employers out there, some of these stories make for uncomfortable reading. Purple Cubed is all about sharing great practice and it would just be too negative to write about them all. However, I do feel compelled to write a piece about workplace bullying and to share with you the worst example I’ve heard so far (are [...]

2019-06-18T10:23:01+01:00 March 6th, 2019|

This Valentine’s Day create an environment where it’s possible to ‘love what you do’ (a five minute read)

By business author and Purple Cubed founder, Jane Sunley The origins of Valentine’s Day are somewhat murky, from martyred priests and blood-soaked fertility rituals, to tales of an imprisoned Saint Valentine falling in love with his jailer’s daughter. Beloved of florists, card manufacturers and restaurateurs, today it’s a very popular opportunity to celebrate love. Love can mean many things; mutual respect, understanding and tolerance, kindness, compassion and transparency, personal attachment, excitement, the drive to spend time and achieve things together… This resonates with employee engagement, if you think about it. As lines blur between home and work, ‘loving what you [...]

2019-03-06T13:04:52+01:00 February 13th, 2019|

How to unleash the power of an engaged workforce

Many hospitality businesses are worrying about candidate shortages, labour turnover and how they're going to fuel profitability and growth with such a shortfall of people. We know (and this is backed up by Forbes and numerous others) that “high levels of employee engagement drive improved customer satisfaction, which impacts bottom line profits. The effectiveness of an individual leader is a key factor influencing engagement and this also impacts retention of talented employees, discretionary effort in the organisation and organisational profitability.” There is also compelling evidence of a clear correlation between manager effectiveness and engagement level. This, in turn, impacts the [...]

2018-10-16T16:48:27+01:00 October 16th, 2018|