About Tom Lake

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So far Tom Lake has created 21 blog entries.

How the power of the people could help the hospitality high street

A three-minute read by Jane Sunley, Author and Founder Purple Cubed. The hospitality industry lets out a collective sigh every time the news breaks that another high street restaurant chain is in crisis.  So why are some businesses, such as Honest Burgers, in double-digit growth whilst others are entering into CVAs? There are countless reasons, many of them economic, and getting the right product is clearly absolutely crucial. However, some of them are people related and that’s what I’ll address here. Put simply, the world has changed and continues to change at an unprecedented pace yet according to the [...]

2019-07-05T11:22:38+01:00 July 5th, 2019|

Be more family: why we love family businesses – and what you can learn from them

A five-minute read by Jane Sunley, business author and Founder, Purple Cubed. In between a corporate operational career and setting up Purple Cubed, for a number of years, I was MD of a family business. For the majority of that time I was the only non-family member on a board consisting of a Chairman (Dad), sibling CEO and non-executive directors, and me. Most days I loved it, some days not so much. However, I did learn a lot about the discipline of doing what it takes to make things work, about authenticity, about building trust and the importance of [...]

2019-06-18T11:08:22+01:00 June 18th, 2019|

Does your workplace reality live up to the hype? How to boost the likelihood of attracting and retaining the right people

By business author and Purple Cubed founder, Jane Sunley One day, an HR manager (HRM) tragically passed away. When he reached the pearly gates, he found that heaven was overcrowded. Saint Peter suggested give hell a try for a day. The HRM stepped off the downward escalator into a beautiful garden, with choirs singing, bountiful food and drink and happy, welcoming people. Having enjoyed a great day, before he knew it, it was time to leave.  Arriving back at the gates of a, still congested, heaven, the HRM elected to spend eternity in hell. However, when he returned, he [...]

2019-05-28T15:48:09+01:00 May 28th, 2019|

Best Places to Work in Hospitality – Key insights

A partnership between The Caterer and employee engagement experts Purple Cubed, proudly sponsored by Umbrella Training. The awards shine a spotlight on those who have become exceptional places to work, employing happy, motivated, productive people. Purple Cubed and The Caterer came together to introduce these awards five years ago with a view to helping drive employee engagement, share great practice and improve hospitality’s reputation as a great place to work. And it’s working! From 2018 to 2019, we saw a 4% increase in engagement scores, with an average, now, of 81%. We’ve compiled key insights and outcomes into a [...]

2019-05-23T12:06:57+01:00 May 15th, 2019|

Four ways to respond to workforce disruption

By Jane Sunley + Jo Harley, Co-Founders Purple Cubed It’s fair to say that in these VUCA times, HR faces more disruption than ever before as digitisation gallops ahead in its sophistication and impact. According to McKinsey, the changes presented are ‘akin to coping with the large-scale shift from agricultural work to manufacturing that occurred in the early 20th century’. No challenge there then…  This surge in workforce disruption is largely driven by increased competition, technological transformation and ever-widening customer expectations. In their recent Global Talent Trends Summary, Mercer cite the current seven most significant human capital risks as:  Excessive time taken to fill vacancies  Low or declining employee engagement  Inadequate diversity  Weak leadership pipeline  Ineffective hiring decisions  Lagging production [surely [...]

2019-05-09T16:32:35+01:00 May 8th, 2019|

In April’s stress awareness month, take the opportunity to improve mental health in the workplace (a three minute read)

By Business Author and founder of Purple Cubed, Jane Sunley In May 1998 footballer Justin Fashanu, the UK’s first £1m black player, tragically took his own life in a Shoreditch garage. He could no longer deal with the abuse he received at work and from the public for coming out as gay – even his own brother had offered him £75,000 to ‘stay in the closet’. Yet his death by suicide attracted 40% less news coverage than his sexuality. Fast-forward 20 years and everyone’s talking about the recent passing of Love Islander Mike Thalassitis. Shame on ITV that it’s [...]

2019-04-15T16:28:31+01:00 April 15th, 2019|

Communication – how to stop brain overload and boost employee engagement

Every day, people are bombarded with enough information to overload a laptop within a week. It’s no surprise; therefore, that communication frequently tops the list of desired improvements for employees everywhere. Getting it right will lead to alignment, collaboration, innovation and employee engagement, leading to an overall improvement in the bottom line. Getting it wrong leads to mistrust, uncertainty, wasted time and resources, fragmented teams, conflict, stress and disengagement. If you ask any employee how they’d rate their organisation’s internal communication on a scale of one to10 (with 10 being ‘it’s brilliant’), you’d be lucky to raise a five in [...]

2019-04-02T11:24:26+01:00 March 28th, 2019|

The little Purple Book of feedback

Giving and receiving feedback at work. For many, the thought of it ranges from mild discomfort to sleepless nights and cold sweats. Studies show that 44% of managers admit to finding giving feedback stressful. Our guide will give you all the tips, tricks and pointers you need to master this vital skill - improving both personal and team performance as well as having a positive impact on mental health and well-being.... Fill out the details below to access the Little Purple book of feedback Want to find out more about us? Click here to learn more about how we help [...]

2019-03-18T16:21:18+01:00 March 18th, 2019|

Toxic bosses – how to consign workplace bullying to the last century (a three minute read)

By business author and Purple Cubed founder, Jane Sunley Ever since I wrote this viewpoint about a grad’s experience of an organisation’s misguided recruitment process, I’ve been hearing from other young people starting out in the world of work. Whilst there are many excellent employers out there, some of these stories make for uncomfortable reading. Purple Cubed is all about sharing great practice and it would just be too negative to write about them all. However, I do feel compelled to write a piece about workplace bullying and to share with you the worst example I’ve heard so far (are [...]

2019-06-18T10:23:01+01:00 March 6th, 2019|

This Valentine’s Day create an environment where it’s possible to ‘love what you do’ (a five minute read)

By business author and Purple Cubed founder, Jane Sunley The origins of Valentine’s Day are somewhat murky, from martyred priests and blood-soaked fertility rituals, to tales of an imprisoned Saint Valentine falling in love with his jailer’s daughter. Beloved of florists, card manufacturers and restaurateurs, today it’s a very popular opportunity to celebrate love. Love can mean many things; mutual respect, understanding and tolerance, kindness, compassion and transparency, personal attachment, excitement, the drive to spend time and achieve things together… This resonates with employee engagement, if you think about it. As lines blur between home and work, ‘loving what you [...]

2019-03-06T13:04:52+01:00 February 13th, 2019|