Jon Reed looks at the phenomenon of facedown, tipping points and making things sticky.
Last week I was travelling back from Dublin reading a local Irish newspaper (which I always make a point of doing when I’m in another country..
Last weekend my friends and I hit Soho’s fantastic “Karaoke Box”.
Unlike regular karaoke, which offers the prospect of ritual humiliation in front of hundreds of
My partner and I recently decided to buy a house together. From initial property searches to finally exchanging contracts last week, this has been one of the most stressful yet exciting experiences
learnpurple was set up in 2001 to tackle skills shortages and other key people issues within the hospitality industry. A key focus has been on chefs. Our work centres on employee engagement, learning and development and the retention of talent. We are therefore delighted to be linked with the "Skills for Chefs" initiative and to be working in partnership with The Spread: Recipe & Directory book for Catering Professionals. Over the years we have worked with many chefs and our trainers and associates are always thoroughly inspired by working with such talented, creative and driven individuals. We've seen some exceptional leadership skills and discipline and we're very enthusiastic about helping to promote best practice within this sector of the industry.
Our Training Director, Mary Jane Flanagan, who has recently trained chef teams at "Fifteen" and "The Fat Duck" restaurants, commented: "Chefs are a joy to train. They have an innate desire to learn, to do better and (hurrah!) possess the drive to pass on this learning and expertise to others. This makes them some of the best leaders of any industry. From our beginnings within hospitality, we now work with organisations in all sectors and I can tell you that anyone from a banker to a retailer could learn from our head chefs. The teams I've trained exuded passion for the product, for the job, for their colleagues and for the companies they work for."
It's great to see so many organisations and individuals involved with this initiative and showing an excitement and enthusiasm for developing these talented professionals.
If you would like further information about how learnpurple could assist you in developing, engaging and retaining your talented chefs (and perhaps other team members too) then please contact firstname.lastname@example.org
Jane Sunley looks at the employee journey and how it presents many engagement opportunities.
I’m happy to report that the Purple Palace is good and busy and with organisations acting now to engage and retain their talented people.
Sally Brand shares lessons learnt from Tracey Rogers, Managing Director for Unilever Food Solutions UK.
I am a member of the sector skills council People 1st who work to transform people and skills in the hospitality, leisure and touris
Last Saturday I found myself sitting in a pub on Kings Road that has become an institution in its own right. I was there with my family watching Chelsea win an
This article is taken from BigHospitality (19th April 2010). Click here to read this artcile in full.
BigHospitality puts one reader's question about staff training to Jane Sunley, chief executive of learnpurple.
Problem: I own a mid-market restaurant, which is popular for the simple but well prepared meals, the relaxed atmosphere and the low prices. We can’t afford to pay the higher salaries for well-trained front-of-house staff, so we train our employees – many of whom are foreigners – ourselves, and also send them on regular training courses. But all the courses we’ve tried have taught them nothing new – they simply hand out certificates for what our staff already know. How can I choose the best courses to know that my investment is worthwhile, and that the staff will learn things that will improve the service we offer and benefit our business?
Solution: There is evidence that today’s worker considers learning and development to be a key motivator so it’s important to make sure this is in place and working well for both the business and the individual. Progression through development is an important contributor to employee engagement and retention. It also goes a long way in ensuring that your customers receive consistently good service.
Here are my top 10 tips for engaging, developing and retaining talented people on a budget:
Jo Harley comments on election fever (or not)...
In less than a month we’ll be deciding who is going to run our country for us, a pretty big decision and one that impacts on the way that we all live our lives. So why is it that in