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Blog : How customer-centric is your organisation?

Blog

How customer-centric is your organisation?


The pace of change is so dizzying, HR is in danger of losing sight of the customer, professor Christopher Bones told the HR Leaders Club in November. David Woods [HR Magazine] found large agreement in the industry and a thirst to refocus on the essentials.

This article originally featured in HR Magazine. To read in full click here.

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