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Blog : Customer loyalty

Blog

Customer loyalty


Customer loyalty is that tantalisingly intangible commodity that,  although unable to be bought at any price, can be freely given by the consumer. If a business proves they can offer the customer what they want and then keep on giving it to them, the gift they receive in return is that of loyalty.

This article featuring Sally Brand was originally featured in University Caterer. To read in full click the below link,

Customer loyalty 

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